TECHNICAL SERVICE REQUEST

Share the details so we can plan the service visit.

Equipment condition and fault information help us assess the issue remotely and prepare the site visit.

SAFETY NOTE

Prioritise load and personnel safety.

If there is smoke, a burning smell, arcing, overheating or exposed live parts, avoid unauthorised intervention and follow your facility’s safe shutdown procedure.

  • Brand, model and serial number
  • System voltage and load condition
  • Fault code or alarm message
  • When the fault began
  • Equipment and display photographs